Navigate to Platform > Merchant Management.
On the left column, there are Search Box and List of All Merchants.
1. Search Box
Enter Merchant Name, which can be Search by keyword or partial name.
Enter full or part of the merchant name to search.

Partial search is supported. For example, typing "tai" will show "Nubis_Taipei".
2. List of All Merchants (a tree structure on the right)
The List of All Merchants is displayed in a hierarchical tree structure on the left panel. This structure reflects the parent–child relationships between merchants and their sub-merchants.
2.1 All Merchants
By default, "All Merchants" is selected. The right-hand table displays all sub-merchants under the merchant selected at the top left of the tree.
2.2 View/Edit Merchant Details
To view/edit a merchant’s detailed information:
- In the List of All Merchants on the left panel, click the merchant name.
- The merchant’s details will appear on the right-hand side under the Merchant Details section.
- Click the Edit button to enable editing mode.
This section includes the following fields:
- Merchant Name
- Merchant Abbreviation
- Merchant Code
- Business Status
- Contacts
- Person in Charge
- Contract Phone
- Responsible Person's Phone Number
- Contact Email
- Responsible Person Email
- Merchant Address (Click to select from Map system or directly fill in the address)
- Notes
- Business hour
2.3 Other Actions
To view a merchant’s configuration details. Select a merchant from the List of All Merchants.
Then, click the Merchant Configuration Information button in the upper-right corner of the Merchant Details panel.
This will open a popup window displaying the following:
🔐 Token Information
View Token: A unique token assigned to the merchant.
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Update Token: Click to generate a new token.
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Copy: Copy the current token to the clipboard.
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Export JSON: Export the Token data as a JSON file.
📁 Configuration Files & Naming Conventions
A table listing associated configuration files per system type:
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Serial Number
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Device System Type (e.g., Android, Windows)
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Associated Configuration File: Clickable file link.
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Naming Convention Name
Delete
Remove the selected merchant. A confirmation prompt will appear.
Click "Confirm" to delete the merchant permanently.
2.4 Storage
Move the mouse on storage, two icons will display.
Clicking "⋯" icon, users can "Add Sub-merchant" or "Import into Sub-merchant".
Add Sub-merchant
Click to create a new merchant.
By default, merchant name is "Unnamed", please double click to rename it.
Import Sub-merchants (in bulk)
This feature allow users to import the sub-merchants
Clicking "Import into Sub-merchant" button, a window will pop-up.
1. Click "Download" to download the excel file first.
There are an example and instructions inside the file.
Users can follow the example/instructions to fill in data.
2. After finishing filling in, upload the excel file by dragging or clicking the file icon.
3. Click "Submit".
Sub-merchants
Click the "⋯" icon next to a merchant name in the tree to access the following actions:
Add Sub Merchant
Create a new sub-merchant under the selected merchant.
Import Sub-merchants (in Bulk)
Upload multiple sub-merchants at once under the selected merchant. This option is useful for bulk onboarding.
Move Up / Down
Adjust the order of the selected merchant within the same hierarchy level.
Delete
Remove the selected merchant and its sub-merchants permanently. A confirmation will be required.

Note: Some actions may be restricted based on user permissions or system rules.".