Network Requirements for Remote Desk (VNC)

Network Requirements for Remote Desk (VNC)

Q: What are the recommended network conditions for using the remote desk (VNC) feature in Nubis?

A: To ensure a smooth and responsive experience when using the Nubis remote desk function (VNC), we recommend that the device's network environment meets the following conditions.

Recommended Minimum Network Speed:

We recommend a minimum of 10 Mbps for both upload and download speeds. Our internal tests show that this speed provides an acceptable user experience with a moderate click response time.

Performance at Different Speeds:

Network Speed (Download/Upload)Expected Performance
10+ MbpsOptimal Experience: The remote screen is responsive, and click/touch delays are minimal, ensuring a smooth operational experience.
5-10 MbpsAcceptable Experience: The remote screen is usable, but you may notice a slight delay in response time, which could affect operations requiring quick feedback.
Below 5 MbpsPoor Experience: The remote screen may be sluggish, with significant delays in response time. It may be difficult to perform tasks efficiently.



Network Type Recommendations:

  • 4G or 5G: These modern cellular networks typically provide speeds of 10 Mbps or higher, which is ideal for using the Nubis remote desk feature.

  • Wi-Fi: A stable Wi-Fi connection generally offers sufficient bandwidth.

  • 3G: Connections limited to 3G may have insufficient bandwidth, leading to a poor user experience.

Troubleshooting Tips for Remote Control Lag:

If you are experiencing lag or slow response times, please check the following:

  1. Check Your Device's Network Speed: Use an online speed test tool to verify your current upload and download speeds.

  2. Network Congestion: Avoid using remote control during peak network usage hours or on a crowded network.

  3. Signal Strength: Ensure the device has a strong cellular or Wi-Fi signal. A weak signal can significantly impact your connection speed, even on a high-speed network.

  4. Device Location: Remote areas with limited network infrastructure may have slower speeds, regardless of the network type.

Following these recommendations will help ensure you have the best possible experience when managing your devices with Nubis's remote desk (VNC) feature.

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